Guide to Paying Your Duke Energy Bill

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1. Online Payment

• Through Duke Energy's Website:
  • Log In: Visit Duke Energy's login page and enter your credentials.
  • Access Billing: Navigate to the "My Account" section to view your bill.
  • Make a Payment: Select "Pay Now" and follow the prompts to complete your payment securely.
• As a Guest:
  • Verify Account: Go to the guest payment page and enter your account number and zip code.
  • Proceed: Follow the instructions to make a one-time payment.

2. Automatic Payments (AutoPay)

• Enroll: Log in to your Duke Energy account and select "AutoPay" under payment options.
• Set Up: Provide your bank account details to authorize automatic monthly deductions.

3. Payment by Phone

• Call: Dial 800-777-9898 to access Duke Energy's automated bill payment system.
• Follow Prompts: Enter your account and payment information as instructed.

4. Payment by Mail

• Mail Your Payment: Send a check or money order along with your payment slip to the address provided on your bill. Ensure you mail it several days before the due date to avoid delays.

5. In-Person Payment

• Authorized Payment Locations: Visit an authorized payment location near you. Use Duke Energy's payment location finder to find a place close by. Note that some locations may charge a service fee.

For more detailed information, visit Duke Energy's Billing & Payment Options page.